Arnott's Fungi Filled Surprise Followup - Customer Service Done Right

As some of you may remember, I had an "incident" with a product by Arnott's.



Then I did what any ordinary angsty and spiteful consumer would do, I took photos, ranted about it on a blog, made a fuss, threw a tantrum and moaned about how unlucky I am to be involved in such an unfortunate incident.

Then, seemingly out of the blue, an unnamed representative from Arnott's left a comment




We then corresponded by e-mail in a light atmosphere and much understandings were had.

Location of purchase was questioned and compensations discussed.

Anyway, this arrived pretty quickly and in an URGENT manner.









I was given an RM20 voucher for my trouble and emotional breakdown.



The voucher was later used to buy fruits.

At least I'm honest.

Yuno Shirt

A hero was offering to print Yuno shirts on Lowyat forum.

I took this great opportunity to be cool.





Now I'm cool.

Heartbeat Mug

Was looking at how Deviantart offered to print designs on a lot of things including mugs, mousepads, t-shirts etc.

When I checked-out, the final price totaled to around RM200+

I then thought to myself there must be a better way.

Luckily for el Goog, I managed to find these guys.

Hearbeat.my

I sent them these designs:







And DEMANDED that they be printed to STRINGENT specifications.



Then they sent me these.



Everything went as well as I expected.

Because I know things.

WINDOW SMASHED

Went to a restaurant for food the other day.

Came back.

SAW THIS.



WHAT. THE. FUCK.







A list of stuff I've lost. Not too bad considering my laptop is still around. I seem to often get my things stolen. The biggest pain would probably be the camera. NO WAIT. The hard disk.

Yes. The hard disk had at least 4 years of photographs in it. Oh well. At least I'm wiser now and I'm putting most of my personal media on cloud storage. Using Dropbox at the moment.



My safety tint did nothing to prevent the theft but did keep the shattered glass together.



Went to the Proton service center. They said that the spare part will arrive on the next day and the car would be fine and dandy and for pickup tomorrow.

At least half of their promise came to fruition. The part arrived on the next day. But it didn't fit. What could it be? A Persona window?

I decided to take my car back because the new window will only come 3 days later.



A friend helped me with my predicament. Thanks ESA.

Gadget Kaki

As a future post will clarify. I need a new Samsung Galaxy Tab charger.

I managed to find a nice fellow on the Lowyat forums by the name of ohde selling the chargers for a reasonable price.

Awesome customer service and polite as well.

Shipped and delivered within 3 days.



Here it is before openation.



Packed with a pretty good amount of filler papers as well.



However was slightly disappointed that the charger was a 2-pin head when my original charger was a 3-pin head. There was also no box so there was no exciting unboxing experience. However it was all done to reduce the cost of the overall purchase. I suppose I can live with that.

Thanks ohde for the great support! His thread may be found here: [WTS]SAMSUNG/HTC/SE/MOTO/LG-ACCESSORY [GADGETKAKI]