Arnott's Fungi Filled Surprise Followup - Customer Service Done Right

As some of you may remember, I had an "incident" with a product by Arnott's.



Then I did what any ordinary angsty and spiteful consumer would do, I took photos, ranted about it on a blog, made a fuss, threw a tantrum and moaned about how unlucky I am to be involved in such an unfortunate incident.

Then, seemingly out of the blue, an unnamed representative from Arnott's left a comment




We then corresponded by e-mail in a light atmosphere and much understandings were had.

Location of purchase was questioned and compensations discussed.

Anyway, this arrived pretty quickly and in an URGENT manner.









I was given an RM20 voucher for my trouble and emotional breakdown.



The voucher was later used to buy fruits.

At least I'm honest.

Budget Kinder Joy Chocolate Egg

This is not the Kinder Surprise Chocolate Egg of yesterday. It's more like a cousin of it. It's the Kinder Joy! (with surprise).


ECONOMICAL PACKAGING: The expensive aluminium foil is replaced with a smooth crinkly plastic shell


SPREADS: To open it, you hold these two flaps then RIP it open


TWO HALF-EGGS: And you get a finely halved egg. One half contains the chocolate milk bird nest thing. The other half contains a ?????SURPRISE??????. And a plastic spoon stuck to it.



SPLAT: When asked how it tasted like, my guinea pig described the experience as "Eating a soft, creamy, thing." The core consists of a crispy wafer sphere which "tastes pretty good."


RIDDLY: My my my. What could POSSIBLY be inside?


GASP: A PUZZLE! What a surprise Kinder! Thanks~


KEEP YOUR FRIENDS CLOSE: And anemones closer

- Strange Young Man